1. Introduction and Acceptance of Terms
These Terms and Conditions govern your use of OnlySpins Casino, operated through the website onlyspins-casino-nz.com. By registering an account, accessing any games, or using any feature of the platform, you confirm that you have read, understood, and agree to be bound by these Terms in full.
If you do not agree with any part of these Terms, you must not use this website or create an account. OnlySpins Casino reserves the right to revise these Terms at any time. Continued use of the platform following any changes constitutes your acceptance of the updated Terms. We encourage you to check this page periodically to stay informed.
These Terms apply to all players accessing OnlySpins Casino from New Zealand and are written in accordance with applicable New Zealand laws and regulations governing online gambling activities.
2. Eligibility and Account Registration
2.1 Age Requirement
You must be at least 18 years of age to register an account and use any services provided by OnlySpins Casino. This is a strict requirement. By creating an account, you declare and warrant that you meet the minimum age requirement. OnlySpins Casino actively supports the prevention of underage gambling and may request identity documentation at any time to verify your age.
If it is determined that a player is under 18 years of age, the account will be immediately suspended, all funds will be frozen, and the matter may be reported to the relevant authorities in accordance with New Zealand law.
2.2 Account Registration
To participate in real-money gameplay, you are required to create an account. During registration, you must provide accurate, current, and complete information, including your full legal name, residential address in New Zealand, date of birth, email address, and phone number.
Each player is permitted to hold only one account. Creating duplicate accounts is strictly prohibited and may result in immediate suspension of all associated accounts and forfeiture of any balances held within them.
2.3 Prohibited Persons
The following individuals are not permitted to register or maintain an account with OnlySpins Casino:
- Persons under 18 years of age
- Residents of jurisdictions where online gambling is prohibited by local law
- Current or former employees of OnlySpins Casino and their immediate family members
- Persons who have been excluded or self-excluded from gambling services
- Persons acting on behalf of a third party
3. Identity Verification (KYC)
OnlySpins Casino is committed to maintaining a secure and compliant environment. As part of our Know Your Customer (KYC) process, we may request documents to verify your identity before processing deposits, withdrawals, or at any other point during your use of the platform.
Acceptable identity documents may include, but are not limited to:
- A valid New Zealand passport or driver’s licence
- A government-issued photo identification card
- A recent utility bill or bank statement confirming your residential address (issued within the last three months)
- Bank account details or a card statement for payment method verification
Failure to provide requested documentation within a reasonable timeframe may result in the suspension of your account and the withholding of withdrawals until verification is satisfactorily completed.
4. Deposits and Withdrawals
4.1 Deposits
OnlySpins Casino accepts deposits via Visa, Mastercard, and other payment methods available at the time of transaction. All deposits are processed in New Zealand Dollars (NZD). The minimum deposit amount may vary depending on the payment method selected and will be displayed during the deposit process.
Deposits must be made from a payment account that is held in your own name. OnlySpins Casino does not accept deposits from third-party accounts. Funds used for gambling must come from legitimate sources.
4.2 Withdrawals
Withdrawal requests are processed subject to successful verification of your account and compliance with all applicable wagering requirements. Withdrawals will generally be returned to the same payment method used for the original deposit.
Processing times vary depending on the payment method chosen. OnlySpins Casino aims to process withdrawal requests promptly, though external banking or payment provider timelines may affect when funds arrive in your account.
We reserve the right to conduct additional security checks prior to releasing any withdrawal. These checks are in place to protect players and ensure the integrity of transactions on the platform.
4.3 Currency
All transactions are conducted in New Zealand Dollars (NZD) unless otherwise stated. Any currency conversion fees charged by your bank or payment provider are your responsibility.
5. Bonuses and Promotions
5.1 Welcome Bonus
New players who register a valid account at OnlySpins Casino are eligible for a Welcome Bonus of 275% on their first deposit, up to NZ$1,200, plus 150 Free Spins. In addition, a No Deposit Bonus of NZ$25 is available for new registrations. Promotional offers are subject to change and any updates will be reflected on the Bonuses page of the website.
5.2 Ongoing Promotions
Existing players may access the Weekly Reload Bonus of 180% plus 50 Free Spins, as well as other promotions available from time to time. Eligibility for ongoing promotions may depend on your account activity and status.
5.3 Bonus Terms
All bonuses and free spins are subject to wagering requirements that must be met before any associated winnings can be withdrawn. The specific wagering requirements applicable to each promotion are detailed on the relevant bonus page. By claiming any bonus, you agree to the specific terms attached to that offer.
- Bonuses are non-transferable and may not be exchanged for cash without meeting applicable wagering conditions
- Only one bonus may be active at a time unless otherwise stated
- OnlySpins Casino reserves the right to withdraw or amend any bonus offer at any time
- Bonus abuse, including the use of multiple accounts to claim the same promotion, will result in account suspension and forfeiture of winnings
- Free spins winnings may be subject to a separate conversion cap, which will be displayed in the individual promotion terms
6. Gameplay and Fair Play
All games available at OnlySpins Casino are provided by certified third-party software providers. Game outcomes are determined by independently tested and certified Random Number Generators (RNGs), ensuring that all results are fair and unpredictable.
Players are prohibited from using any software, tools, bots, or strategies designed to manipulate game outcomes, exploit errors in software, or gain an unfair advantage over the platform or other players. Any attempt to do so will result in immediate account suspension and forfeiture of funds.
In the event of a technical fault during gameplay, whether caused by a software error, server disruption, or connectivity issue, OnlySpins Casino reserves the right to void affected game rounds and return staked amounts to the player’s account. No liability is accepted for losses caused by technical failures beyond our reasonable control.
7. Responsible Gambling
OnlySpins Casino is firmly committed to promoting responsible gambling and takes its obligations seriously under the principles aligned with New Zealand’s gambling harm minimisation framework.
Players are encouraged to set personal limits on their accounts, including deposit limits, session time reminders, and loss limits. These tools are available through your account settings or upon request from our support team.
If you believe your gambling is causing harm to yourself or others, we urge you to use our self-exclusion feature, which can be activated by contacting us at support@onlyspins-casino-nz.com or by calling +64 4 637 0217. Self-exclusion can be set for defined periods or on a permanent basis.
Useful support resources for players in New Zealand include:
- Problem Gambling Foundation of New Zealand: www.pgf.nz
- Gambling Helpline: 0800 654 655 (available 24/7, free in New Zealand)
We do not permit gambling on credit, and we actively monitor account behaviour for signs of problem gambling. Our team may proactively reach out to players who show patterns consistent with gambling harm.
8. Anti-Money Laundering and Financial Compliance
OnlySpins Casino operates in compliance with anti-money laundering (AML) obligations applicable to gambling service operators. We are required to monitor transactions for suspicious activity and may be obligated to report certain transactions or account activity to relevant authorities without notifying the account holder.
Players must not use OnlySpins Casino for any unlawful financial activity, including money laundering, structuring, or any other activity intended to conceal the origin of funds. Accounts found to be involved in such activity will be immediately suspended and reported to the appropriate authorities.
We may freeze funds and suspend accounts pending investigation where we have reasonable grounds to suspect financial misconduct. During such investigations, the player will not be able to access their account or make withdrawals.
9. Privacy and Data Protection
OnlySpins Casino collects and processes personal information in accordance with our Privacy Policy, available on this website. By using our services, you consent to the collection, use, and storage of your personal data as described in that policy.
Your personal information will never be sold to third parties. We share data only where required by law, to process payments, or to verify your identity through our KYC procedures. All data is stored securely, and we employ industry-standard encryption measures to protect your information.
You have the right to request access to the personal data we hold about you, and to request correction of any inaccurate information. Such requests can be made by contacting our support team at support@onlyspins-casino-nz.com.
10. Intellectual Property
All content on the OnlySpins Casino website, including but not limited to text, graphics, logos, game interfaces, audio files, and software, is the property of OnlySpins Casino or its licensed content providers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works based on any content from this website without prior written consent from OnlySpins Casino. Unauthorised use of any proprietary material may give rise to legal action.
11. Account Suspension, Closure, and Termination
OnlySpins Casino reserves the right to suspend, restrict, or permanently close any account at its sole discretion in the following circumstances:
- Breach of any part of these Terms and Conditions
- Provision of false or misleading information during registration or verification
- Suspected fraudulent activity or collusion with other players
- Failure to comply with KYC requests within a reasonable timeframe
- Use of prohibited software or exploitation of software errors
- Confirmed or suspected underage gambling
- Court order or instruction from a relevant regulatory authority
Where an account is closed due to a breach of these Terms, any bonus funds and associated winnings may be forfeited. Real money balances may be returned subject to the outcome of any investigation, minus applicable fees or deductions where warranted.
Players who wish to close their own account voluntarily should contact our support team directly. Any pending withdrawals will be processed prior to account closure, subject to verification requirements being met.
12. Limitation of Liability
OnlySpins Casino provides its services on an “as available” basis. While we make every effort to maintain uninterrupted access to the platform, we cannot guarantee that the website will be free from errors, interruptions, or downtime.
To the extent permitted by New Zealand law, OnlySpins Casino shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of or inability to use the platform, including but not limited to loss of winnings due to technical faults, delays in payment processing, or third-party service failures.
Our total liability to you for any claim arising out of your use of this website shall not exceed the value of funds held in your account at the time the claim arises.
13. Governing Law and Disputes
These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any dispute arising from your use of OnlySpins Casino that cannot be resolved informally will be subject to the jurisdiction of the New Zealand courts.
If you have a complaint or dispute, we encourage you to contact our support team in the first instance:
- Email: support@onlyspins-casino-nz.com
- Phone: +64 4 637 0217
- Post: 1 Queens Wharf, Wellington Central, Wellington 6011, New Zealand
- In person: Monday to Saturday, 9AM to 6PM
We aim to acknowledge all complaints within 48 hours and resolve them within 14 days. Where a resolution cannot be reached directly, you may have the right to escalate the matter to an independent dispute resolution body.
14. Amendments to These Terms
OnlySpins Casino may amend these Terms and Conditions at any time. Where changes are material, we will take reasonable steps to notify registered players. Continued use of the platform after any revision constitutes acceptance of the updated Terms.
It is your responsibility to review these Terms regularly. If you do not agree with any amendment, you should discontinue use of the platform and contact our support team to request account closure.
15. Miscellaneous
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be severed from the remainder of the Terms, which will continue in full force and effect.
Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision. These Terms represent the entire agreement between you and OnlySpins Casino in relation to your use of this platform and supersede any prior agreements or representations.
For any questions regarding these Terms and Conditions, please do not hesitate to reach out to our team via the Contact Us page.